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Ken McDonald Collection

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. Refunds are provided in the form of a giftcard.

For return address fill out the neccessary information in the contact section.

Returns that are damaged, worn, or without the original packaging and hangtags will not be accepted. In the event that an item is returned to us in an unsuitable condition, your return may be refused.

ORDERING THE WRONG SIZE- Our return policy doesn’t cover products ordered in the wrong size. Because of that, we won’t be able to issue you a refund for the order. Thank you for understanding.

WRONG ADDRESS-If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).